The Most Experienced Team in Jewellery

Established in 1919 by William P. Frank, Frank’s Jewellers has been trusted by customers from Kitchener, Waterloo, Cambridge and beyond for over 100 years. With decades of industry experience, the Frank’s team will exceed your expectations with knowledgeable advice and outstanding customer service.

Bob Frank
Since 1983

As the third generation to operate this uptown Waterloo landmark, Bob brings decades of knowledge and passion to lead our store. From the savvy expert to the first time buyer, Bob can walk you through all you need to know to make a smart purchase.

Billie-Jo
Since 1999

Formally trained in design and goldsmithing, Billie-Jo handles our custom pieces, in-house jewellery repairs and appraisals.

Devon
Since 2012

Devon joined the Frank’s Jewellers team after graduating from nearby WLU. She manages our corporate orders, watch repairs, and insurance replacements.

Teddi
Since 2016

Teddi worked for 8 years at Hatashita Diamond Centre before joining the Frank’s team in August 2016. Many of her clients are happy to find that her exceptional customer service is now available at Frank’s Jewellers!

Kelly
Since 2017

When she’s not spending time with her family and two rescue Puggles, Kelly can be found at Frank’s, helping customers find the perfect gift or one-of-a-kind jewellery piece.